Telecare are a great company that we work with a lot. Just recently one of our drivers, John went to pick up a customer and couldn’t get an answer. We checked all our contact details but couldn’t get hold of anyone who could access the house. Fortunately this customer was registered with Telecare. Telecare were at the house in no time and able to get in. Our customer was in but had fallen and broken her hip. She was unable to answer the door or get to the phone for help. Thankfully, they were able to get in to see her and get her to hospital.
If you would like further information please contact Telecare on 029 20537080 or http://www.telecarecardiff.co.uk
When the news of our recent break in reached our lovely customers at Western Court they decided to take positive actions. Armed with cake, coffee, bric-a- brac and raffle tickets, the residents set aside an afternoon to raise funds for us.
Donations and proceeds for the event reached £200.00!
We can’t tell you how much this restored our faith in the community and we certainly need all the help we can get right now.
In this photo our Treasurer (left) has arrived to collect the cheque from the generous ladies and gents at Western Court.
Huge thanks to Ann White (scheme manager) and all the residents for helping us in our hour of need.
Hi there! It’s Alfie, head of security at VEST Community Transport. This week has been a difficult one for us here at headquarters. I arrived Monday morning with Caroline to start the week. We had 120 people booked onto trips for the day and the sun was shining. But when we got inside we realised something was wrong. Over the weekend someone had broken in to our building and stolen both our safes. We were devastated.
There wasn’t much money in the safes. They were of no use to the people who had taken them. But they had taken all our bus keys. It was a very sad day for us. We couldn’t take out a single bus and had to cancel every booking. I helped Caroline sort the paperwork, she talked to the police and our insurers and phoned our drivers. We searched high and low in the nearby areas but couldn’t find any keys.
It was a bad day but we had to get back out there. A local locksmith fitted new building locks, we hired a new security guard to cover the nights when I’m not around and got new locks fitted in our buses. The older buses were easiest and by Tuesday we had three buses back out there. We were back in business. It took Caroline a bit longer to find someone who could sort the locks on our newer buses, but on Wednesday we got someone in. By Thursday we had our entire fleet on the road.
We are all very sorry to all our customers who were disappointed this week. We are back to service as normal. Thank you all for being so patient and understanding.
We were delighted to support Rookwood SPUR charity with their fund-raising event “Wheel 4 Rookwood Spur” in Cardiff Bay on a sunny Sunday in July.
SPUR provide vital support for people living with spinal cord injuries and a range of facilities not only for inpatients themselves but also for their families.
Here is Bussey Mc Bus Face having a rest after her journey to the bay from Rookwood Hospital.
Wheel 4 Rookwood SpUR was a huge success! A great turnout of supporters, inpatients, ex-patients and staff, even the ones who just happened to be out for a walk!
A fantastic afternoon @ the Barrage as 90 “wheelers” took part in the charity ride around Cardiff Bay. Bikes trikes, wheelchairs, scooters and even roller skates did the course. Great family fun for all ages and even the weather played its part with the sun shining. Lots of cheers and smiles at the end as all received their medals and enjoyed well deserved cake and sweets!
Some of the competitors just before the race with one of the Rookwood nursing staff. Everyone who took part completed the course.
Our thanks to the lovely volunteer driver Ray who provided specialist wheelchair accessible transport on the day.
With military precision the Evergreens organiser (Viv) ensured everyone was accounted for – not an easy task when there are 51 guests!
Four volunteer drivers were assigned to take our lovely ladies and gents to this fabulous venue where they were treated to sandwiches, pastries and enough tea to sink a battleship.
Our volunteer drivers, Nevil, John, Alan and Dave kindly gave up their day to make sure that everyone arrived safely and had a very special day.
Thinking of an afternoon of indulgence? Call Caroline on 02920 490335 for a chat.
We were cordially invited to The National Assembly for Wales last week as they unveiled the results of the study into Bus and Community Transport for Wales.
Often the forgotten transport link we (together with the Community Transport Association) were delighted that the Enterprise and Business Committee recommended that The Welsh Government “should develop a Community Transport Strategy in consultation with the sector” and “work with local authorities to promote an understanding of community transport”
Desperate to see our good looking passengers, Gareth at The National Assembly bribed them with the promise of tea and welsh cakes.
One of our lovely volunteer drivers Roger with Sian from CTA Wales and our Chairman Dave Palmer